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Have not recieved DutchGrammar PDF

Posted: Tue Oct 17, 2017 12:06 pm
by ktrigg
Hi there,

I'm not sure if anyone knows the owner of the site well, but I sent off the money for the DutchGrammar PDF probably 2 months ago now and I have not heard anything from Bieneke.

Can anyone help me?

Thanks

Re: Have not recieved DutchGrammar PDF

Posted: Tue Oct 17, 2017 2:13 pm
by BrutallyFrank
I can see that she was here on oct 8th. Don't know if she has been on since then. I'll wait if she sees this post and react. If she doesn't (let's say in one week), than PM me some proof of payment and I'll send it to you ...

Re: Have not recieved DutchGrammar PDF

Posted: Tue Oct 17, 2017 2:27 pm
by ktrigg
Thank you very much - I'll let you know!

Re: Have not recieved DutchGrammar PDF

Posted: Wed Oct 18, 2017 4:10 pm
by Bieneke
Hi Kate,

I have received all three of your e-mails, and you have been sent the download link three times, but the e-mails clearly have not reached you. Perhaps, they landed in your spam folder? Anyway, good to see you here on the forum! I will send you the details in a private message.

Bieneke

Re: Have not recieved DutchGrammar PDF

Posted: Mon Feb 12, 2018 10:23 am
by GorjanZg
Hello,
same problem here. Although it has only been three days since the payment.

If mevrouw Bieneke is not here, perhaps someone else could send me a pdf document. I can produce a proof of payment upon request.

Thank you

G.

Re: Have not recieved DutchGrammar PDF

Posted: Mon Feb 12, 2018 10:42 am
by BrutallyFrank
I'm sorry to hear that you haven't received the PDF yet! I suggest you send a Private Message to Bieneke to sort things out. I'm sure everything will be fine ...

Re: Have not recieved DutchGrammar PDF

Posted: Tue Feb 13, 2018 2:07 pm
by MariaCR
Hello
I have the same problem. Any message or link for download the pdf... How long is normal to wait? Best regards. Maria

Re: Have not recieved DutchGrammar PDF

Posted: Tue Feb 13, 2018 5:12 pm
by BrutallyFrank
I guess the time to wait is until she has received a message from her bank: that's when the actual payment is done. It's difficult to put a time on that, because for GorjanZg the weekend was inbetween. I don't know when you paid ... and to be honest: I'm not involved in this part of the forum. That's why I refer to Bieneke to take care of it. And I'm sure she will ...

At the moment there are festivities going on in the area, which might coincidence with these things. We are, after all, volunteers and do have family lives. So I can only ask you for your patience. I'm sure matters will be resolved before the end of the week. If not, contact me by that time and I will come up with a solution!


In the meantime: please, check your spam folders to see if the link has ended up in there. It wouldn't be the first time that happened ...

Re: Have not recieved DutchGrammar PDF

Posted: Thu Feb 15, 2018 12:14 pm
by GorjanZg
Solved!

Thank you, Bieneke.